FAQ

Does Le Trap have a physical store?

Not. We only have an online store, but our products are displayed in some showrooms throughout the year. 

How do I measure my hat size?

By clicking on the following link you can see a tutorial on how to measure your size.For extra help, you can contact us via our Whatsapp.

An article I want is sold out. How do I know if it will be back in stock?

You can put your email in the box: "Notify me when the product is back in stock."

Can I return or exchange my product?

Yes. You have 3 days to return and 14 days to exchange. You can check it out on our exchanges and returns policy.

How can I exchange or return?

You must send an email to info@le-trap.pt with your name, order number and a message explaining if you want to return it or what exchange you want to make.

I'm a store that liked to resell Le Trap. How can I proceed?

You must send email to info@le-trap.pt with the store name, address, telephone contact, store opening date, website and social networks or fill in the form that is available on our website at: Retail.

Is there a telephone contact available to answer questions?

We have a line Whatsapp exclusive for our customers to clear any doubts regarding sizes, deliveries, etc.