Privacy & Cookies Policy

Your privacy, trust and support are extremely important to us.

JRPT Unipessoal, Lda, owner of the registered trademark Le Trap, headquartered at Largo das Hortas, 83 – 5th Floor, Guimarães (Portugal), with VAT number 514 091 061, is responsible for processing your personal data. We guarantee that your data is handled lawfully, fairly and transparently, in accordance with the applicable national legislation and the General Data Protection Regulation (GDPR) – Law no. 58/2019 of 8 August.

1. Collection of Personal Data

While browsing our website, we may collect the following data:

1.1. Data provided by the user
Name, email, address, VAT number, payment details and other essential information required to process orders, deliver products and comply with legal obligations.

1.2. Customer history
Information on past purchases, participation in campaigns, customer service interactions and other metrics that help personalise your experience.

1.3. Cookies
We use cookies to enhance your browsing experience (see our Cookie Policy below).

1.4. Automatically collected data
IP address, browser type, location (if authorised), pages visited, session duration and other behavioural data regarding the use of our website and applications.

1.5. Third-party data
When you send a gift or recommend a product to a friend, we may collect third-party data (e.g. name and address), based on Le Trap’s legitimate interest.

2. Purpose of Data Processing

Your personal data may be processed for the following purposes:

  • Order processing and payment handling

  • Product delivery and returns management

  • Customer support

  • Promotional campaigns, newsletters and personalised communications (with consent)

  • Compliance with legal obligations

3. Data Recipients

Your data may be shared with trusted third parties, such as:

  • Payment service providers

  • Shipping and logistics partners

  • Marketing partners (with your consent)

  • Judicial, tax or regulatory authorities when legally required

4. Data Retention

Your data is retained only for as long as necessary to fulfil the purpose for which it was collected.

For marketing and customer support purposes, we retain data for up to 5 years — unless consent is withdrawn within this period.

Third-party data is securely deleted once its intended purpose is fulfilled.

5. Data Security

We apply physical, digital and organisational security measures to safeguard your data. However, please note that no online transmission is 100% secure. We recommend that you keep your devices updated and protected with antivirus and firewall software.

6. Your Rights

You may, at any time:

  • Access, correct or delete your data

  • Request restriction or objection to processing

  • Withdraw your consent

  • Request data portability

  • Lodge a complaint with the Portuguese Data Protection Authority (CNPD):

📍 Rua de São Bento, 148 – 3.º, 1200-821 Lisbon
📧 geral@cnpd.pt | ☎️ +351 213 928 400

To exercise your rights, please contact us at: info@le-trap.pt, including your full name and the associated email address.

7. Children’s Data

We do not intentionally collect data from individuals under the age of 16. If such data is detected, it will be promptly deleted.

8. Updates to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. We recommend reviewing it regularly on our website.

Thank you for trusting Le Trap. We’re delighted to travel with you.

Cookie Policy

What are cookies?
Cookies are small text files stored in your browser that help recognise your device and improve your browsing experience. They do not collect direct personal information.

Why do we use cookies?

  • To remember your browsing preferences

  • To speed up and optimise navigation

  • To avoid re-entering information repeatedly

  • To support personalised features and services

Types of Cookies We Use

1. Persistent cookies
Stored in your browser for future visits, helping to personalise your experience.

2. Session cookies
Temporary and deleted when you close your browser. They help analyse traffic and identify issues.

Cookie Categories

  • Strictly necessary: Essential for website functionality

  • Analytical: Collected anonymously for statistical analysis

  • Functional: Store your settings and preferences

  • Third-party: Measure ad effectiveness or personalise widgets

  • Advertising: Tailor ads to your interests and limit repetition

How to Manage Cookies

You can configure your browser to accept, decline or delete cookies. Please note that disabling cookies may affect website functionality.